Nguyen, D., Le, H., Tran, T. and Nguyen, T. (2017) “The effect of some organizational culture components on frontliner’s commitment and customer-oriented behavior - a study of airport services in Vietnam”, Science & Technology Development Journal: Economics- Law & Management, 1(Q4), pp. 95-103. doi: https://doi.org/10.32508/stdjelm.v1iQ4.480.