Tuấn, Nguyễn, and Trương Chương. “Factors Affecting Customers’ Continuance Intention to Use the Online Booking System of Service Firms: The Case of Patients in Health Care Services”. VNUHCM Journal of Economics - Law and Management 8, no. 4 (December 31, 2024): 5706-5715. Accessed February 21, 2026. http://stdjelm.scienceandtechnology.com.vn/index.php/stdjelm/article/view/1454.