Nguyen N, Uong L. The impact of e-service quality on customer satisfaction and trust in online shopping – A case study of the generation Z. Science & Technology Development Journal: Economics- Law & Management [Internet]. 31Mar.2024 [cited 31Oct.2024];8(1):5017-28. Available from: http://stdjelm.scienceandtechnology.com.vn/index.php/stdjelm/article/view/1305