Tuấn, N., and T. Chương. “Factors Affecting Customers’ Continuance Intention to Use the Online Booking System of Service Firms: The Case of Patients in Health Care Services”. Science & Technology Development Journal: Economics- Law & Management, Vol. 8, no. 4, Dec. 2024, p. In press, doi:https://doi.org/10.32508/stdjelm.v8i4.1454.