1.
Tuan N, Tram Anh P. Competence to regulate customers’ emotions, interaction behaviors with customers, and the mental well-being of frontline employees: a study of consulting services in Vietnam. Science & Technology Development Journal: Economics- Law & Management [Internet]. 31Dec.2023 [cited 23Nov.2024];7(4):4924-33. Available from: https://stdjelm.scienceandtechnology.com.vn/index.php/stdjelm/article/view/1314